2025-04-08 Returns & Refund Update

As online payment processors grow larger and form an oligopoly, they are now ripping small businesses off.

PayPal stopped refunding processing fees on May 7, 2019, and Stripe followed suit on March 1, 2023. As a result, we are now forced to charge a fee on refunds, which will be £10 or 4% of the item price, whichever is higher.

We are sorry about this situation. Unfortunately, we’re being controlled by big tech, and there’s nothing we can do about it.

Thank you for your understanding.