Your order will be placed through our Amazon Prime-enabled accounts, which include free shipping on most items.

Order processing time based on order value:

• Under £50: Processed within 3 business days
• £50 – £150: Processed within 5 business days
• Over £150: Processed within 7 business days

Delivery Timeline

Typical delivery time is the processing time plus Amazon Prime shipping time, which usually takes 1–2 days for eligible items. If your item requires any additional shipping fees, we will contact you before proceeding.

Order Updates and Tracking

• You can track your order directly on our Order Tracking Page.
• Due to limitations from Amazon, we may not always be able to provide you with a tracking number on website’s order tracking page <Learn more>. If your order has not arrived within three business days after dispatch, please contact us via email. We will promptly retrieve the most up-to-date tracking details from our internal Amazon account and share them with you directly.